几个常用的海淘英文沟通信件模板

仅做参考，欢迎英语达人批评哈

一、订单确认出现故障的：

Dear Sir/Madam,

I have put an order yesterday, and have received order confirmation e-mail.Today I want to check my purchase information . But I can't sign in. It shows me "Please confirm your registration first. You have received an e-mail for this. Check your input values.";

The problem is, I have never received any e-mail for comfirm my registration until now.

Please help me. Thank you.

二、催卖家发货的：

Dear Sir/Madam,

I have placed an order with No.(订单号) on (订单日期), and received order confirmation e-mail in the same day. But the status still shows 'in process' today. Since the website showed“Delivery period: ca. 10 work days ”when I placed the order, I kindly ask if you might accelerate the speed of processing. Thanks!"

Best wishes!

三、要求合箱、确认合箱的：

Dear Sir/Madam，

I have just completed my order on amazon.com.2

I write this letter just to make sure that I would have all the things I ordered shipped in one single package. Please do not separate them into several packages.

Thank you.

Have a nice day.